Talking to your family or the people you live with about the things you find difficult to think about or understand can be a real challenge. These things could include:
Sex and sexuality
Drug and alcohol use and/or abuse of these substances
Getting in trouble with the police or at school
Unachieved assessments and exams
Truancy
Bullying in any of its forms
Concerns for a friend or family member’s safety
Feelings of anxiety and/or depression
Intrusive thoughts or feelings of harm towards yourself and/or others
Family violence
If you don’t have a trusted adult or school counsellor you feel you can access, there are some helpful resources that can address these issues and provide an option for someone you can talk to without judgement.
In an emergency, please bypass these options and contact Emergency Psychiatric Services (EPS) on 03-474-0999, or Emergency Services on 111.
Free call 0800-376-633
Free text 234 www.youthline.co.nz
talk@youthline.co.nz
Free call 0800-376-633
Free text 234 www.youthline.co.nz
talk@youthline.co.nz
Youthline’s services are available to any young person in New Zealand, or anyone who is supporting a young person. All communications with Youthline are confidential.
Youthline offers a number of different free counselling options:
Phone – 24 hours a day, 7 days a week
Text – 8am-midnight, 7 days a week
Web Chat – 7pm-10pm, 7 days a week
Email – anytime – someone will respond within 24 hours
Kidsline is a helpline for children and young people to talk about how they’re feeling or what’s going on in their life. The specially trained youth volunteers will listen and support the caller to figure out their options or help them see things in a different way.
Kidsline is available for free 24/7, but on weekdays between 4pm and 9pm calls are answered by Kidsline buddies, specially trained Year 12 and 13 students.
ChatBus provides counselling at primary and intermediate schools in Dunedin. Referrals can come via school staff or parents, as well as self-referrals from students themselves.
Appointments are made by emailing or phoning the ChatBus office or made directly by students via the school office. Appointments are for 30 minutes and take place at school during class time.
ChatBus is available at a child’s school, on safe, familiar territory, but is independent of the school system. Each child’s privacy and confidentiality is respected.
ChatBus counsellors liaise with or refer to other professionals/agencies as required.
Helpline and text service available 24/7.
You can also send an email directly from the webpage or participate in a webchat.
Sometimes life’s ups and downs are more than just the usual ups and downs. If you’re feeling bad, The Lowdown can help you figure out if you’re experiencing anxiety or depression. Whatever is going on for you, The Lowdown is full of ideas and people who can help you get unstuck and get to a better place.
On the website you can find:
Information about anxiety and depression, as well as other issues such as school, grief and loss, relationships, health.
Videos of 12 real young people telling their stories
Information for anyone worried about a friend.
Lots of suggestions about ways to look after yourself and feel better, as well as links to more resources.
A moderated forum for young people to share stories and experiences and provide peer-to-peer support.
SPARX is a free New Zealand computerised self-help programme designed for 12-19 year olds. SPARX is designed to help young people who are feeling down, depressed or anxious.
At the start of SPARX you will meet the Guide. The Guide explains what SPARX is and how it could help you. You will then customise your avatar and journey to the seven provinces to complete quests that restore the world’s balance and defeat the pesky negative thoughts, called Gnats. Along the way, you will meet different characters, solve puzzles and complete minigames. As you complete each quest, the Guide will explain how you can use your new skills to feel better, solve problems and enjoy life in the real world.
The website also includes an interactive Mood Quiz.
Youth Law provides free legal services to anyone in New Zealand aged under 25 who is unable to access legal help elsewhere, or those acting on their behalf.
Youth Law provides legal advice via their phone line (0800 UTH LAW) and they also have a lot of legal information available on their website about the rights of young people in regard to issues such as legal ages, home and family, bullying and violence, welfare and benefits, sex and relationships, etc.
Bullying Free NZ provides information about what bullying is (including information about cyberbullying) and what students can do about it. The website contains links to lots of different resources, including videos.
Netsafe is New Zealand’s independent, non-profit online safety organisation. They work to help people in New Zealand take advantage of the opportunities available through technology by providing practical tools, support and advice for managing online challenges.
Netsafe includes information and resources specifically for young people and deals with issues such as online bullying and abuse, social media vs reality, how to use privacy settings, gaming, grooming, etc.
EDANZ is run by parents, caregivers and people who have fully recovered from eating disorders. The organisation offers support, help and resources to people caring for loved ones with an eating disorder, but is not able to offer treatment or medical advice for patients themselves. Anyone who has or is concerned they have an eating disorder should discuss this with their GP. EDANZ also offers support and advice on how to speak with a GP for the first time about an eating disorder
EDANZ has a number of online resources available on their website.
Lesbian Gay Bisexual Transgender Queer or Questioning
LGBTQ+ is the more commonly used term in the community – possibly because it is more user-friendly! You may also hear the terms “Queer Community” or “Rainbow Community” used to describe LGBTQ+ people. The most important thing to remember is to be respectful and to use the terms that people prefer.
RainbowYOUTH provides services for queer and gender diverse youth and their wider communities across all Aotearoa.
Some of their services include:
Information, links and resources on a variety of topics.
1:1 support sessions – more information and referral documents are available on the website.
Online support chat with trained support workers for anyone aged 13-27 years old who is looking for guidance, support or advice around sexuality, gender identity and intersex status. The online chat is available 3pm-5pm Monday to Friday via the Rainbow Youth website.
Calls to OUTLine are answered every evening between 6pm and 9pm.
OUTLine provides trained volunteers to discuss topics around sexual orientation, gender identity and diverse sex characteristics. They can help you find sources of trusted information, connection to community or peers, and medical or mental health services that welcome LGBTQ+ people.
All calls and callers are confidential and anonymous.
Calls are welcomed from LGBTQ+ people, friends and whānau, or professionals who care for them.
Managing Anxiety
Living with anxiety can be difficult, but there are steps you can take to replenish your physical, mental and emotional energy and boost your creative and spiritual reserves, all of which get depleted when you’re tired and stressed.
There are lots of self-care suggestions on The Lowdown website (www.thelowdown.co.nz) – things you can do to help look after yourself and make yourself feel better. Not everything will suit everybody, but you should be able to find some things that work for you.
Mindfulness
Mindfulness is a powerful way to handle stress. Learn about what mindfulness is and how it can help you live life more fully: www.mindfulnessforteens.com
There are a variety of mobile phone apps for breathing, meditation and mindfulness. Mindfulness is the practice of being aware of each moment of your day as it happens. Becoming more mindful helps reduce tension, stress and anxiety. It also helps you notice what supports your wellbeing. Here are some apps to get you started. Note that some have a cost associated with them, but others are free: www.healthnavigator.org.nz/apps/b/breathing-meditation-and-mindfulness-apps